This is the second live episode of the Pixel Fusion Talk Show, a news show for professionals in the Digital Product Industry who want to stay on the leading edge of innovation.
Join us as we discuss the rise in popularity of Customer Journey Mapping, Maritime Museum's newly released redesigned and developed website, and WeWork's IPO.
Tune In to the Pixel Fusion Talk Show
Listen to the replay of this week’s show, below. You can also subscribe to watch the show when it first comes out on Fridays on Facebook, or on Tuesdays on LinkedIn on our company pages.
Use the timestamps below to fast-forward to our top stories in the replay above.
0:23 Hello from our Co-Hosts
0:33 Why has Customer Journey Mapping become so popular?
2:01 The 'Problem' with Journey Mapping
4:18 How do we know when a Journey Map is the 'right' tool to use?
6:33 How long does it take to do a Journey Map?
9:39 Maritime Museum's newly released redesigned and developed website
10:07 The versatile Unified Platform Regional Facilities Auckland has built for themselves
11:35 WeWork's IPO
13:55 Thank you to our viewers
Links discussed in this episode:
• Maritime Museum: https://www.maritimemuseum.co.nz/
• We Work: https://www.bloomberg.com/opinion/articles/2019-08-15/wework-ipo-takes-the-startup-mania-era-to-its-logical-extreme?utm_source=nextdraft&utm_medium=email
Learn how to do Customer Journey Mapping effectively — Hands-on Live Workshop!
The Customer Journey Mapping Basics Workshop is ideal for anyone who wants to lead or participate in customer journey mapping – from Vice Presidents, Directors, Department Managers such as Customer Experience, Marketing, Strategy, Product Management, HR, Operations, Technology, and Customer Success, and participating teams. The expert workshop facilitators will show you their proven techniques they use every day. The Customer Journey Mapping Basics workshop is a hands-on training event from your friends at Pixel Fusion.